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About Us

Mission Statement

To provide an innovative platform to help our customers streamline operations, increase revenue, and realize their full potential with SMART Software products. To develop software that allows you to run your business your way, and not have to adapt and sacrifice your business to fit a software product.

We live by the cornerstones of hard work and integrity which reflect in the quality of our products and our outstanding customer service.

History

Our parent company, J&J Ventures, has 87 years in business. SMART started as a service and route management software 20 years ago, and has evolved into one of the most robust and comprehensive service and monitoring systems in the industry. Since its inception the software has grown to include various modules for ATM, Amusement, and Service oriented companies.

Strong. Stable. Reliable.

Our team consisting of top notch software developers, experienced technical support staff, seasoned ATM & Amusement operators, Service Company owners, and a friendly, knowledgable sales group have throughout the years proven to be the leaders in the software industry.

Our Team

Steve Schallert

Senior Application Developer

Steve manages the development and technical support of all SMART projects. He is also the lead developer of SMART desktop.

Marcus Anderson

Training and Support Manager

17 years of Customer Support. Marcus enjoys the challenge of answering questions, while using it as an opportunity for both myself and the customer to understand the software better and to utilize it better for their daily needs.

Nate McQuillen

National Sales Director

With an extensive background in software development and I.T. paired with vast customer service and management experience Nate has proven to be a valuable asset to the company.

Sam Westgate

Vice President of Sales

Sam started working in the coin-operated amusement and ATM industry at the age of 17. Upon joining J&J Ventures, Sam worked with SDS to help develop and sell Amusement SMART and ATM SMART. He is also Vice President of The Amusement & Music Operators Association (AMOA).

Wally Hooker

SMART Support Specialist

Wally has a Bachelor's Degree in Marketing from Southern Illinois University, and over 20 years experience in customer service and software support.

Ann Wagner

Director of Strategy and Organization

Ann Wagner brings senior-level executive experience to SMART with her diverse background in administration and operations, finance, customer relations, strategic planning, business acquisition and development.

Patrick Zuber

Director of Application Development

Patrick has over 10 years of experience developing commercial software for a variety of industries. He brings a wealth of knowledge of industry standards and practices to the team.

Ryan Condron

Lead SMART Mobile Developer

Experienced Web Developer - Focusing on User Experience

Teresa Miller

Accounting

20 years of experience in various aspects of accounting

Ted Runde

Training and Support Specialist

With over 10 years of technology training experience, Ted brings a vast array of knowledge and positive attitude to our team.

Sharon Buenker

Marketing Specialist and Graphic Designer

Sharon has over 25  years’ experience in the field of Marketing and Graphic Design and is dedicated to producing innovative and impactful marketing materials for SMART Software.

Brad Foor

IT Manager

I have a Network Administration degree and 15 years of business IT experience.  Responsibilities include the design, implementation, and administration of the SMART Software server hardware and infrastructure.

Ted Fruchtl

Software Engineer

25 years of experience developing commercial software, including application and database development, team and project management, and agile development practices.

Kenny Koenig

SMART Support Specialist

Kenny is our newest support team member and brings six plus years of software support experience.  He is also a high school baseball coach here in Effingham.

Stacy Key

Guest Reception

Excellence in communication and guest experience.